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Terms & Conditions

May Flowers LLC “May Flowers Wellness” owns and operates this Website. The Terms and Conditions set forth in this document govern your relationship with May Flowers and your use of the website located at https://www.mayflowerswellness.com “Website”. Throughout the site, the terms “we”, “us” and “our” refer to May Flowers.

Your access and use of this Website, the purchase and sale of products and services that are available through this Website, (i.e. “Services”) are subject to the following terms, conditions and notices (i.e. “Terms of Service”). By using the Services you are agreeing to each of these below Terms of Service.

Access to this Website is permitted on a temporary basis only, and May Flowers reserves the right, without notice, to withdraw or amend the Services. May Flowers will not be liable if this Website is unavailable for any period, at any time, for any reason.  Occasionally, May Flowers may restrict access to some parts or to all of this Website. May Flowers will not be liable if some or any portion of this Website is unavailable for any period, at any time, for any reason.

This Website may contain links to other websites that are not operated by May Flowers (the “Linked Sites”).  Third party links on this site may direct you to third-party websites not associated with May Flowers. May Flowers accept no responsibility for examining or evaluating the content or accuracy of these Linked Sites, as we have no control over the Linked Sites.  We do not accept responsibility for any loss or damage that may arise from your use of the Linked Sites. Your use of the Linked Sites will be subject to the terms of use and service within each Linked Site.

Changes to Terms of Service

We have the right to update these Terms of Service at any time. It is your responsibility to check this page regularly to check any changes that May Flowers may have made to these Terms of Service.  By continuing to use the website after any posted changes, it is considered acceptance of those changes. These Terms of Service apply to all users of the site, without limitation, users who are vendors, browsers, merchants, customers, contractors and/or contributors of content.  If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Personal Information- Privacy Policy

Your submission of personal information through this website, is governed by our Privacy Policy, which can be found at XXX. By using this Website, you consent to the processing described in the Privacy Policy and that all data that you provide is truthful and accurate.

Prohibited Uses

With your use of this Website, you agree that you will not misuse this Website or its content. You further agree that you will not: (1) commit or encourage a criminal offense or use this site for any unlawful purpose; (2) transmit or upload a virus or any other malicious material or code that is technologically harmful to the Services or any related website, in breach of confidentiality or that is in any way offensive or obscene; (3) hack into any aspect of the Services; (4) corrupt data or infringe upon or violate our intellectual property rights; (5) harass, abuse, harm, slander any other users; (6) violate the rights of any other person’s proprietary rights; (7) send any spam (h) attempt to affect the functionality or circumvent security features of any computer facilities of this Website or accessed through this Website; (8) collect or track the information of others.  We reserve the right to terminate your use for any of these above violations, and any breach of this provision that constitutes a criminal offense will be reported to law enforcement authorities.

May Flowers will not be liable for any losses or damages caused by viruses or other technologically harmful material that may infect your computer equipment, programs, data or other material due to your use of the Website or downloading of any material on this Website or on any website linked or affiliated to it.

Intellectual Property

The intellectual property rights in all software and content, photos are the property of May Flowers and are protected by copyright laws. All rights are reserved by May Flowers. There is no permission to reproduce, publish, or distribute any of the content that appears on this Website.  We also do not permit you use any above-mentioned content in connection with any business or commercial enterprise.

Terms of Sale

Placing an order means intent to purchase products and are subject to the following terms and conditions of sale:

All purchasers must be at least 18 years of age and must possess a valid and accepted credit or debit card. Placing an order means you attest (1) that all of the information that you provide to May Flowers is true and accurate; (2) that you are authorized to use the credit or debit card in connection with the purchase; and (3) that there are sufficient funds to cover the purchase.

All orders placed on this Website are subject to availability of products and May Flowers’ confirmation of the order quantity and price. We retain the right to refuse any orders, and all prices advertised are subject to changes at any time, without notice.  All descriptions of products are subject to change at any time, without any notice.  Product shipment may vary according to availability of the products and May Flowers is not responsible for any postal or force majeure.

We do not guarantee that the information, quality of products, services, or material purchased will meet your expectation, or accept responsibility that any errors will be corrected.

There may be information on our site that contains errors or inaccuracies related to pricing, descriptions, promotions, shipping charges and transit times.  We reserve the right to correct any errors, update any information and cancel orders if any of the information in the Services is inaccurate at any point in time, without prior notice.

(a) Purchase Contract
Upon placing an order, you will receive a confirmation e-mail with receipt of your order. This confirmation is not an acceptance of your order. A contract is formed until May Flowers sends a following email that the goods that you ordered have been shipped to you. The goods included in the contract formed are only the goods that are listed in the time of shipment email.

(b) Pricing and Availability of Products
Errors, inaccuracies or omissions in product details, descriptions and prices may occur despite our best effort for accuracy. We reserve the right to correct any errors and cancel orders, without prior notice, if any information on the Website is inaccurate. Delivery costs and applicable taxes are in addition to product prices listed.

(c) Payment
When Mayflowers receives your order, we will request payment authorization from your card issuer. Your card will be charged upon that authorization, and those funds will be treated as a deposit against the value of the goods you have ordered for purchase.

(d) Returns and Refunds
All unopened products are sold with a 14-day refund policy. If you are not satisfied with your opened, tried or tested purchase for any reason within 14 days after your receipt of your purchase, then please reach out to us for a solution. Simply send an email to info@mayflowerswellness.com or fill out our CONTACT FORM.

 Disclaimer of Liability: Limitation of Liability

The material displayed on this Website is provided without any guarantees or warranties as to its accuracy and reliability. May Flowers officers, employees, contractors, affiliates, suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and will not be liable for any damages whatsoever.  These mentioned damages are including, but without limitation to, any injury, loss, claim, or any direct, indirect, consequential, punitive, special, or incidental damages, or damages for loss of use, profits, lost revenue, lost savings, lost data or other intangibles, damage to goodwill or reputation, or the cost of attaining substitute goods, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites, regardless of whether these damages were foreseeable or arise in contract, equity, restitution, tort (including negligence), by statute, at common law or otherwise.  In States or jurisdictions that do not allow exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by the law.

Intellectual Property Disclaimer

Any trademarks or copyrighted materials that appear on this Website are owned by the respective trademark owners or copyright holders. If a brand name or trademark is referred to on this Website, it is used only to describe or identify the products and/or services and is in no way a declaration that the products or services are connected to or endorsed by May Flowers.

Indemnification

You agree to indemnify, defend and hold harmless May Flowers, its shareholders, officers, directors, employees, contractors, interns, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or expenses (including, but not limited to, legal fees) arising from your breach of the Terms of Service or use of this Website.

Variation

May Flowers reserves the right to change, remove or alter the Services and/or any portion of this Website at any time, without notice.

Severability

In the event that any provision of these Terms of Service or the application of these Terms of Service are determined to be unlawful, void, invalid or unenforceable by the order of a court of competent jurisdiction, such provision shall nonetheless be enforceable to the fullest extent permitted by the law and the remaining provisions of this Agreement will not be affected thereby but will remain in full force and effect.

Waiver

Any term or condition of these Terms of Service may be waived by May Flowers, but a waiver will not be effective unless done so in written form, and executed by an authorized representative of May Flowers for a specific term and condition for a specific occasion only.

Entire Agreement

The above Terms of Service or any policies posted on this site in respect to the Services, constitute the entire agreement of the parties, superseding any and all prior and contemporaneous agreements or communications (oral or written) between you and May Flowers.

 

Shipping Policy

Order and Shipping Information

You will receive an email confirmation once your order has been successfully placed and another email with tracking number once the product has shipped. Your order confirmation and tracking will be sent to the email address provided during the checkout process.

Please make sure your shipping address entered during the checkout process is correct.  We are unable to redirect goods once they have been shipped. We are not responsible for packages shipped to an incorrectly provided address. Please contact your local USPS office or visit USPS.com to intercept/or locate the package.  Orders placed by 9am MST will be shipped same day, orders placed after this time will be shipped by the next business day from the date the order was placed unless otherwise noted.

Where and How We Ship

We ship standard ground via USPS to anywhere in the US.  We also offer an upgraded option for USPS Priority.

 Shipping Costs

We provide free USPS standard shipping for all orders (3-5 business days).   An upgrade to USPS Priority (2-3 business days) will be a $10 charge.

 Lost, Stolen, or Missing Packages

If you are unable to locate your shipment tracking number, please contact us at info@mayflowerswellness.com

Privacy Policy

This privacy policy is to explain how a person’s ‘Personally Identifiable Information’ or PII is being used online. PII, defined by the US privacy law and information security is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please review our privacy policy to gain an understanding of how we collect, use, protect and handle your PII in regards to our website and blog.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.  We can also collect your version of web browser, IP address, time zone, and search terms.

When do we collect information?
We ask you for and collect information like your name, email, phone number when ordering or registering on our site.  We collect information from you when you fill out a form, a survey, subscribe to a newsletter, respond to a survey, enter information on our site, or provide feedback or reviews on our products.

How do we use your information?
We may use the information that is collected when you fill out a form, register, make a purchase, surf the website, subscribe to our newsletter, respond to a survey, or use other site features in the below ways:

We protect your personal information by using secured networks and the information is only available to limited people with special access rights and confidentiality agreements. All sensitive and credit information is encrypted with Secure Socket Layer (SSL) technology. Transactions are processed through a payment gateway and are not stored by us.

Cookies
PII is collected using cookies, log files, web beacons, tags, or pixels.  Cookies are small files that are downloaded to your computer through your Web browser (if you allow).  It makes your experience better because it enables the site to recognize your browser and remember information like login, region selection, and your shopping cart. They also help us understand your preferences based on your browsing activity, which allows us to provide you with better services.

We use cookies to understand and save user’s preferences for future visits (like your shopping cart, login, etc), keep track of advertisements, and compile aggregate data about site traffic and site interactions.

If you choose, you can have your computer alert you each time a cookie is being sent, or you can turn off all cookies through your browser settings. If you do choose to turn the cookies off, some features that make your experience more efficient may not function properly.

Third-party disclosure
We do not sell, trade, or transfer to third parties your PII, except for trusted partners such as our processor.

Third-party links
Occasionally, we may offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

It’s also important to note that we allow third-party behavioral tracking

California Online Privacy Protection Act
In 2004, CalOPPA was the first state law in the nation to require commercial websites and online services to post a privacy policy. The law requires any person or company in the United States that operates websites collecting Personally Identifiable Information from California consumers to post a privacy policy on its website that states exactly the information being collected with whom it is being shared.

According to CalOPPA, we agree to conspicuously positing a privacy policy which includes the following:
Users can visit our site anonymously.
We add a link (in a different color) to the privacy policy on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above and distinguishable from other surrounding text.

You will be notified of any Privacy Policy changes on our Privacy Policy Page and you can change your personal information by emailing us.

We abide by Do Not Track signals and Do Not Track, place cookies, or use advertising when a Do Not Track (DNT) browser setting is in place.

COPPA (Children Online Privacy Protection Act)
The Children’s Online Privacy Protection Act (COPPA) puts parents in control in regards to the collection of personal information from children under the age of 13 years old.  The Federal Trade Commission enforces the COPPA Rule, which spells out what website operators and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

In order to comply with Fair Information Practices, we will notify you via email within 7 business days in the case of a data breach.  We also agree to the Individual Redress Principle for data collectors and processors who fail to follow the law.  This Principle gives individuals the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law and gives them recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email.  It establishes requirements for commercial messages and gives recipients the right to opt out of emails being sent to them.

We collect your email address in order to send information, respond to inquiries, requests or questions. We also send emails to market to our mailing list or continue to send emails to our clients after the original transaction, or abandoned cart has occurred.

We agree to the following in order to comply with CANSPAM:
• To not use dishonest or deceptive subjects or email addresses.
• Identify the email message as an advertisement in a reasonable way.
• Include the site headquarters or physical address of our business.
• If using a third party email marketing service, monitor for compliance.
• Honor opt-out and unsubscribe requests quickly.
• Give users the option to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles: they are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website. Google, a third-party vendor, uses cookies to place ads on our site. Google’s use of the DART cookie enables it to show ads to our users based on previous visits to our site and others on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense
• Demographics and Interests Reporting

May Flowers, along with third-party vendors such as Google use first-party cookies (i.e Google Analytics cookies) and third-party cookies (i.e. DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set their own preferences for how Google advertises to you specifically, using the Google Ad Settings page. You can also opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

Refund Policy

May Flowers accepts returns on unopened/unused products in their original packaging within 14 days of receipt for a refund issued in the form of the original payment method.

If you are not completely satisfied with a May Flowers purchase for any reason and would like assistance with items that have been opened, please contact customer service at info@mayflowerswellness.com for more information. We ask that you provide as much detail on why you’d like to return the tested product so that we may be able to better assist you.

Return shipping charges will be the responsibility of the sender. May Flowers monitors return activity for abuse and reserves the right to limit returns or exchanges at any point.

Return Procedure

  1. Email info@mayflowerswellness.com with your full name, order number, and email address the order was placed under and let us know you’d like to make a return and condition of product.
  2. Package your return in the original product box or in a well-padded envelope or box to prevent damage in transit.
  3. Return shipping charges will be the responsibility of the sender. Please make sure you request a tracking number. We cannot be responsible for items we did not receive.
  4. You will receive an email when your return has been processed.

Please note, it may take up to two weeks to process return shipments and issue a refund or an online store credit.